What is an Individual Service Fund (ISF)?
An Individual Service Fund (ISF) is a way of managing the budget for a person’s care and support needs. The local authority transfers the allocated budget directly to a chosen support provider, giving the individual control over how their care is planned and delivered.
The selected provider works with the individual to design personalised services that reflect their needs and preferences. This arrangement relieves the individual from managing the financial side of their care and promotes a flexible, transparent, and responsive approach. People can even choose to use multiple support providers if it suits their needs.
The provider is responsible for managing the fund and is accountable to the individual, their representative, and the local authority.
Who is an ISF for?
ISFs are available for adults aged 18 and over who have a learning disability and associated needs.
What can an ISF be used for?
An ISF can fund a wide range of support and activities, including:
- Services provided by a chosen support provider.
- Participation in community activities, such as day centres or programmes offered by other providers.
- Accessing assistive technology or purchasing items like mobility aids or exercise equipment (subject to assessment and approval).
- Covering support hours for holidays or day trips, with the flexibility to save support hours for these occasions.
- Care provided in the individual’s home.
Why choose an ISF?
An ISF allows individuals and those close to them to make timely decisions about their support, allowing flexibility and creativity in the services provided.
The potential benefits include:
- Greater independence, choice, and control.
- Development of daily living skills and improved self-care.
- Enhanced confidence and self-esteem.
- Increased participation in social and community activities.
- Better health and overall wellbeing.
How do you get an ISF?
The process involves:
- Assessment: The local authority conducts a Care Act assessment to determine the individual’s support needs and allocates a budget.
- Referral: The local authority refers the individual to their chosen ISF provider. The provider will confirm if they can meet the person’s needs and arrange an assessment.
- Choosing a Provider: Once the individual selects their provider, a meeting is held to discuss the support requirements.
- Agreement: A clear and accessible agreement, such as an Easy Read contract, is provided to ensure everyone understands their roles and responsibilities.
This process ensures that the individual is at the centre of decision-making and receives the support that best meets their needs and aspirations.
