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Welcome to Cornwall DPSS provided by Purple

Purple DPSS launches in Cornwall supporting Service Users by offering a comprehensive managed accounts service to Direct Payment holders. Purple has a long history of providing Direct Payment and Personal Health Budget support services across the UK and is delighted to be working with Cornwall Council in delivering managed account services.

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Purple DPSS contact details

 

General query: info@purple-dpss.co.uk

 

Payroll query (employed PAs): cornwallpayroll@purple-dpss.co.uk

 

Invoice query (self-employed, agency): cornwallinvoices@purple-dpss.co.uk

 

 

To contact us by phone: Please dial the main line for Purple DPSS on

01245 392300 and follow the options to connect with our team for assistance.

 

If your call is unanswered, please leave a message. All missed calls are regularly monitored and returned as soon as possible.

 

Managing your Direct Payments with Purple DPSS

Purple Direct Payment Support Service offers the following options:

  • Purple Managed Account (Payroll & Invoicing): Purple manages funds, processes invoices, and makes payments to providers; DP holder handles contracts and issue resolution.
  • Purple Managed Account (Payroll Only): Purple manages funds and payroll, making payments based on PA timesheets; DP holder handles contracts and issue resolution.
Contact our team
Direct payments are when the money allocated for your support is paid directly to you, so that you can pay for the support you choose to meet your needs. It is the main way to receive all or part of a personal budget if you want direct control of the money available to support you.

If you qualify for support from Adult Social Care in Cornwall, you can choose to buy this support yourself by having the money allocated for your support paid into a direct payment account. This way, you can organise and buy the care and support that you need, instead of having Adult Social Care organise and provide services for you.

This gives you more choice and control over how your needs are met. You choose who will help you, and when and how they do. You can use your budget flexibly, using support when you need it, not always in the same fixed pattern.

If your independence and well being are at significant risk, Cornwall Council will arrange to visit you, they will carry out a needs assessment to look at your eligible social care needs.

Cornwall Council will work out a personal budget so you can organise and purchase your own care and support via an agreed support plan. This gives you choice and control over the support you get.

Your support plan could include care at home, short term care, minor home adaptations, loaning you equipment and more.

You can use this eligibility checker to see if you could receive financial assistance.

If you require support but are not eligible for Direct Payments, Cornwall Council may offer you advice or suggest you use the Community Directory to find support near your home.

Click here to learn more

If you are not eligible for care and support from Cornwall Council, they will put you in touch with other organisations that may be able to help.

You can find details of these organisations in their Community Directory.

Your carer, if you have one, may also find help through our Carers’ Service.

For information about applying for Direct Payments (Adults):

Call: 0300 1234 131

9:00am-6:00pm Monday, Tuesday, Thursday, Friday.

10am-6:00pm Wednesday.

 

Emergency phone line: If Cornwall Council’s offices are closed and it is an emergency, please call 0300 1234 131.

 

Email: directpaymentsadviceteam@cornwall.gov.uk

 

Children and Young People – “Early help”:

Children and young people who are aged pre-birth to 18, who have a need for early help care and support. If a young person has a special educational need or disability, advice and guidance can be provided up to age 25.

 

The ‘front door’ to Early Help services led by Cornwall Council and Cornwall Foundation Trust. The Early Help Hub looks at requests for help. These can be submitted by parents and / or professionals with consent and identify: the right help, at the right time, by the right service.

 

Early Help Team
Monday to Thursday 8:45am–5:15pm
Friday 8:45am–4:45pm
Closed on Bank Holidays

 

Call:01872 322277

Email:earlyhelphub@cornwall.gov.uk

Cornwall Link

Cornwall Link is a free community platform. It unites people, groups and organisations in Cornwall with:

  • local support
  • services
  • events
  • volunteer opportunities
Click here to learn more

Inclusion Matters 

Inclusion Matters aims to make it easier for residents of Cornwall to find the information and advice they need to increase their:

  • wellbeing
  • stay healthy
  • get active
  • increase their connection to the community

It can help people to:

  • make an inclusion plan
  • link to local groups and activities
  • find a volunteer for wellbeing support
  • identify volunteering opportunities
  • plan the support they need when they leave hospital and put the plan into action

Contact:

Click here to view Inclusion Matters resource sheets